Social Media and Email Etiquette (Online Course)

Workplace diversity occurs in every organisation. Diversity occurs in many forms including race, gender, ethnic group, age, personality, the way people think, tenure, organizational function, educational background, beliefs and more. Diversity impacts how people perceive themselves and those around them, which in turn affect their interactions. Being treated with respect, dignity and without prejudice or bias is a basic human right that everyone deserves. This program aims to help you manage equality in your diverse workplace, and is suitable for personnel at all levels. Topics covered:

• Introduction
• Workplace Diversity
• Challenges of “Old School” Social Norms
• Treating People Equally
• Diversity Online and in Marketing
• Making and Handling Discrimination Complaints
• Discrimination Re-enactment
• Summary
• Quiz