Dealing with Disruptive People (Online Course)

Description

Disruptive people are a frustrating part of any workplace with the potential to negatively influence those around them. If left unchecked, the troublesome conduct of disruptive employees can greatly affect your organisation’s morale, performance, and productivity. This programme discusses the key issues brought on by different types of disruptive people, and how to handle them when they arise.

Topics covered:

• Introduction
• The Negative Impact of Disruptive Behaviour
• Disruptive Behaviour In The Workplace
• Managing Disruptive Employees
• Managing Disruptive Customers
• Managing Disruptive Suppliers
• Disruptive People In Meetings
• Dealing With Disruptive Management
• Review
• Quiz