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    Dealing with Disruptive People (Online Course)
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    Dealing with Disruptive People (Online Course)
    This is a 30 minute online course that uses video dramatisations to help explore ways we can manage disruptive behaviour in the workplace. There is a course assessment as part of this training and a printable course completion certificate. The online price is for a single viewing for an individual.
    $25.00 Excl. GST
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    Handling Aggressive Behaviour (In-House Course)
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    Handling Aggressive Behaviour (In-House Course)
    Unfortunately, aggressive behaviour is something we all can encounter in our daily lives. Handling these interactions can be difficult, as the wrong technique can jeopardise the safety of yourself and those around you. When a conflict escalates, you run the risk of disruption and violence that can have grave ramifications. This video will demonstrate how to avoid such mistakes, and is suitable for workers at all levels who might encounter aggressive behaviour in the workplace and in public. Topics covered:
    • Introduction
    • Aggressive Behaviour Types
    • Aggressive Behaviour Causes
    • Risks and Repercussions
    • Aggressive Behaviour Precautions
    • De-Escalating Aggressive Behaviour
    • Defending Against Aggressive Behaviour
    • Summary
    • Quiz
    $300.00 Excl. GST
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  • You've just added this product to the cart:

    Handling Aggressive Behaviour (Online Course)
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    Handling Aggressive Behaviour (Online Course)
    Unfortunately, aggressive behaviour is something we all can encounter in our daily lives. Handling these interactions can be difficult, as the wrong technique can jeopardise the safety of yourself and those around you. When a conflict escalates, you run the risk of disruption and violence that can have grave ramifications. This video will demonstrate how to avoid such mistakes, and is suitable for workers at all levels who might encounter aggressive behaviour in the workplace and in public. Topics covered:
    • Introduction
    • Aggressive Behaviour Types
    • Aggressive Behaviour Causes
    • Risks and Repercussions
    • Aggressive Behaviour Precautions
    • De-Escalating Aggressive Behaviour
    • Defending Against Aggressive Behaviour
    • Summary
    • Quiz
    $25.00 Excl. GST
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    Maintaining a Harassment Free Office - Managers (In-House Course)

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    Maintaining a Harassment Free Office – Managers (In-House Course)
    Managers hold the keys to recognising, preventing, and dealing with harassment. It is essential that managers take the appropriate steps to help create a workplace that does not tolerate harassment. Topics covered:
    • Introduction
    • What Is Harassment?
    • Recognising Harassment
    • Leading The Way
    • Workplace Behaviour
    • Dealing With Complaints
    • Interviewing Complainants
    • Resolution Procedures
    • Summary
    • Harassment Quiz
    $300.00 Excl. GST
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    Maintaining a Harassment Free Office - Managers (Online Course)

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    Maintaining a Harassment Free Office – Managers (Online Course)
    Managers hold the keys to recognising, preventing, and dealing with harassment. It is essential that managers take the appropriate steps to help create a workplace that does not tolerate harassment.
    $25.00 Excl. GST
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    Workplace Bullying and Harassment Prevention (In-House Course)

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    Workplace Bullying and Harassment Prevention (In-House Course)
    It is getting increasingly difficult to separate work life from personal life. Technology and social media have helped blur the lines between when work finishes and personal life starts. Online communication platforms mean people are connected 24/7. For people with harassment and bullying behavioural tendencies there are increasingly subtle opportunities to target their victims. Instances of bullying and harassment behaviour are on the rise in the New Zealand workplace. Keeping our workplace harassment and bullying free is a team effort. Everyone has a role to play in ensuring their workplace environment is not a place where unacceptable behaviour towards groups or individuals is tolerated. Everyone must have a practical understanding of their organisations harassment and bullying prevention policy and procedures and an awareness of the legislative requirements around unacceptable behaviour.  
    $1,200.00 Excl. GST
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